Service

Service

ZHUCHENG MBC INDUSTRIAL & TRADING CO.,LTD

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MBC ONE -STOP SERVICE:

One Time Cooperation, Lifelong Forever Service

Warm welcome you to visit our factory and order machines any time With the ideas of ' Quality first, Honesty, Sincerity,Good service', we will provide you with the perfect quality machines and the professional & lifetime services, thank you so much about your sincerely trust and positively support to us ! Thank you ~ ! 


Every time we meet, there is an unforgettable story ~ 

The reason why our company is called MBC = Fate, we cherish each fate, cherish the acquaintance with any customer and friends.We will guarantee the perfect quality with lifetime services . Warm welcome to visit us at any time. Looking forward to having a chance to meet & WIN-WIN cooperation together. 

Service
1.
Market positioning guidance:
Provide industry information and development ideas according to market demand
2.
Product structure positioning:
Develop product structure based on existing resources and development direction
3.
Equipment design plan:
Meet customer needs and provide flexible and diverse technical solutions
4.
Factory layout design:
Provide reasonable equipment layout plan according to the size of the factory building
5.
Factory installation instructions:
Make reasonable installation and layout of water, electricity and gas according to the layout design of the overall factory building
6.
Lifetime after-sales service:
Our technical and spare parts service system runs throughout the entire equipment life cycle and closely tracks the use of the equipment. If customers have any needs, we will respond to them as soon as possible.
7.
Spare parts Assure:
MBC has established a dedicated spare parts and spare parts warehouse for after-sales service to ensure quick response to commonly used parts, wearing parts and warranty parts. The spare parts provided are of the same quality as the original spare parts and have excellent compatibility with better equipment

Production:



a.) Design: All the machines are elaborately designed by our mechanical engineers who are rich of experience in this field. We accept special design according to customer’s request.

b.) Processing & Assembling: Parts processing, assembly, testing are based on standard test.

c.) Trial Run: Each machine has to be tested before its deliver.


Packing:



The machines is possible to pack in wooden case or nude pack after wrapping by plastic film.


Delivery Time:



Some of the products are in stock at our warehouse, generally we need 3~5 days to change the plugs before the delivery. Regarding to the non-stock products, the lead time ~35 days depends on your requirement on the product.


Service & Installation:



a.) Consultation service before, during, and after sales;


b.) Project planning and design services;


c.) Debugging of equipment until everything is functional;


d.) Training of equipment maintenance and operating personally;

e.) Provide 1 year complete warranty and life-time maintenance service. and the fittings can be replaced to new using  the old one.


f.) Installation and debugging : we arranges the engineer to user’s factory to install, and help to train 3 operators. After ordering, our company issue drawings and prepared installation, send technicians to the buyer's company for the guide installation and testing on-site, about 3~5 days, the buyer bear the round trip tickets, food and accommodation, and living allowance of $100/day


Advantages and services

title4

ZHUCHENG MBC INDUSTRIAL & TRADING CO.,LTD Is the professional and original equipment manufacture for the Food processing equipment in the global food processing industry.

Our company have independent import and export rights,we are specialized in R&D manufacturing for more than 15 years.


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Our products are very hot sale and exported well to many foreign counties and created the good and long term cooperation relationships with them. they are mainly from Asia, Europe, Africa, Latin America, South America, North America .

title2

Warm welcome you to visit our factory and order machines any time With the ideas of ' Quality first, Honesty, Sincerity,Good service', we will provide you with the perfect quality machines and the professional & lifetime services, thank you so much about your sincerely trust and positively support to us ! Thank you ~ ! 

title1

Every time we meet, there is an unforgettable story ~ The reason why our company is called MBC = Fate, we cherish each fate, cherish the acquaintance with any customer and friends.We will guarantee the perfect quality with lifetime services . Warm welcome to visit us at any time. Looking forward to having a chance to meet & WIN-WIN cooperation together. 

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